HR Operations and Employment Specialist


The HR Operations and Employment Specialist organizes and coordinates the Hire to Retire and HR operations activities for the Corning Museum of Glass (‘CMoG’). Provides high quality HR expertise and support. Understands what it means to anticipate and respond to needs, designs and delivers HR processes, and supports daily HR operations. Assists with improving the efficiency of the HR department (including HR, Safety, Security, Volunteer and Internship Programs operations) through automation and process improvements and enhances the employee experience.


Hire to Retire

  • Facilitates a great employee experience; acts as a day-to-day HR partner; is a first point of contact for all employees regarding HR matters, policies, guidelines, and procedures.
  • Supports CMoG’s talent diversity strategy.
  • Identifies process improvements and automation opportunities for HR activities throughout the employee life cycle.
  • Facilitates the consistent application of an efficient and defined recruitment process, organizes resource documents, and makes process improvements.
  • Coordinates all pre-employment requirements.
  • Supports hiring teams and candidates by maintaining position descriptions, creating job posts, assisting with screenings and interviews, preparing offer letters, organizing background checks and drug screens.
  • Supports relocation activities, when needed.
  • Assists in creating a contemporary and impactful onboarding program that goes well beyond the first day; monitors the program’s effectiveness and contributes to its ongoing improvement.
  • With the HR Benefits and Payroll Specialist, executes new employee onboarding activities including first day orientation; delivers an exceptional first-day experience.
  • Assists with scheduling of New Employee Group Orientation sessions, as needed.
  • Coordinates departing employee activities including exit interviews and prepares leaving documentation; delivers an exceptional last-day experience.
  • Supports the performance management process; organizes performance evaluation activities; maintains performance management documentation.
  • Creates and manages employee files and other applicable documentation to ensure compliance with federal and state laws; certifies I-9 compliance.
  • Manages the completion of five-year background checks for current employees in compliance with applicable insurance requirements.
  • Sends required notifications alerting IT, Finance, Security and hiring managers of employee changes.
  • Sends holiday calendar notifications to all employees annually and upon hire.
  • Provides HR support to The Rockwell Museum.

HR Systems, Data Management and Analytics

  • Proactively aggregates, visualizes and analyzes HR-related data to improve HR processes, optimizes workplace management and enhances the employee experience.
  • Designs, generates, and distributes accurate standard and custom HR reports.
  • Produces and maintains the HR dashboard to support regular reporting of talent, safety, security, volunteer and internship program-related data.
  • Utilizes analytics to construct the dashboard, produces and visualizes data, and supports the transformation of data into actionable insights.
  • Researches and compiles local, State and Federal labor and employment law updates.
  • Delivers ADP system support, configuration updates, process reviews, and regular audits; maintains HR systems and tools to ensure data integrity.
  • Maintains and updates organization charts and ensure accessibility to employees; creates custom charts, as needed.

HR Operations

  • Provides administrative and project support to the Chief Human Resources Officer, Senior Manager, HR Operations, and all HR department members, including safety, security, volunteer, and internship programs colleagues.
  • Supports and completes ad-hoc projects, reporting, and tasks, as required.
  • Writes, documents and maintains HR department and position-specific procedures.
  • Assists in the review and update of the Employee Handbook.
  • Serves as the primary backup for the HR Benefits and Payroll Specialist in her/his absence, including the performance of bi-weekly timecard reviews, timely and accurate payroll processing and post-processing tasks.
  • Identifies and uploads new HR content for the internal and external CMoG websites; maintains and updates content for the HR department pages.
  • Achieves and retains power-user status of CMoG’s intranet, as it relates to HR and Safety.
  • Maintains active and terminated employee paper-based and digital files; coordinates the record retention program including the master schedule, storage inventory, and facilitates annual destruction.
  • Assists in coordination of the annual training plan process.
  • Completes and files the annual EEO-1 report; maintains accurate EEO category coding in ADP.
  • Maintains legally compliant labor law postings in designated areas.


  • Supports and amplifies the Museum’s commitment to diversity, equity, inclusion and access.
  • Continually stays informed and translates new and developing HR-related local, State and Federal labor and employment laws for applicability.
  • Actively participates in Human Resources and Safety team meetings and serves on Museum teams, as needed.


  • Respect and exemplify the values of The Corning Museum of Glass in all interactions with colleagues, staff, volunteers and the public.
  • Ability to represent the Museum in a professional manner.
  • Adhere to all prescribed organizational and departmental policies and procedures.
  • Appreciate cultural environments; interest in the arts and museums.
  • Ability to work independently, as well as in a team, with a track record of successful collaboration.
  • Ability to professionally handle confidential material and associated issues; maintain confidentiality.
  • Bachelor’s degree required
  • PHR/SPHR, SHRM-CP or similar certification in HR.
  • Minimum of five years’ experience in HR.
  • Knowledge of and experience across a broad range of HR disciplines and practices.
  • Must uphold the highest level of ethical behavior and be fully committed to maintaining confidentiality; model the highest ethical standards within a diverse team environment.
  • Able to balance and be sensitive to employees’ issues and needs.
  • Familiarity with, and ability to understand and apply, employment and labor laws.
  • Strong proficiency with Microsoft Office Suite and MS Teams; knowledge of SharePoint.
  • Strong proficiency with ADP Workforce Now or other human capital management (‘HCM’) software (SAP SuccessFactors, Workday, BambooHR, Ceridian, etc.)
  • Experience with data visualization tools (Tableau, Qlik, etc.).
  • Successfully handles multiple projects and tasks; resourceful mindset and flexible.
  • Focused on quality over speed; responsive and understands a sense of urgency.
  • Highly accurate, detail oriented and organized; focused on follow-up.
  • Capable of gathering and interpreting raw information and data, documenting findings, and drawing appropriate recommendations.
  • Strong interpersonal skills; works effectively with multiple internal and external stakeholders as well as senior leadership.
  • Excellent written and verbal communication skills.
  • Ability to work the hours necessary to fulfill job requirements.

To Apply

Email or mail resume with cover letter to [email protected] or send to Corning Museum of Glass, One Museum Way, Corning, NY 14830, Attn: Human Resources. An Equal Opportunity Employer.